Legal notice
| Store Name | XIAOMA RENTAL |
| Operating Company | ASU BRAND Co., Ltd. |
| Person in Charge |
Takayuki Hirao |
| Address | 1F, 21 Chuo Building 2 1-8-21 Ginza, Chuo-ku Tokyo 104-0061, Japan |
| Phone |
+81-3-6263-9795 Business Hours: 11:00 AM – 5:00 PM (Mon – Fri, excluding public holidays) |
| Email Address |
official@ginzaxiaoma.com |
| Website | https://rental.ginzaxiaoma.com/ |
| Selling Price |
Please refer to each product page. Price in Japanese Yen (tax included) |
|
Additional Charges
|
・Sales Tax |
| ・Domestic Shipping (Sagawa Express) | |
| ・Handling Fees (including inspection, authentication, and shipping/receiving)） | |
| ・Deposit Handling Fee (if a deposit is required) | |
| Order Process | Orders can be placed directly from the shopping cart on our website. |
|
Payment Methods
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・Credit Card (VISA, MasterCard, AMERICAN EXPRESS, JCB, etc.) |
|
Payment Deadline
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・Credit Card Payment: Payment will be processed at the time of placing your order. |
| Delivery Method | Shipping Carrier: Sagawa Express |
| Shipping Schedule | Your order will be shipped to arrive on the day your reservation begins. |
|
Returns & Exchanges
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・Once the order has been shipped, we are unable to accept cancellations or exchanges due to the customer's convenience. |
| ・If the product is defective, cancellations or exchanges are possible only if you contact us on the day of delivery. We will cover all shipping and handling fees. | |
|
Refund Policy
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・Refunds will be processed to the credit card used for the purchase within 3 business days after we have confirmed the return of the product. |
| Secondhand Dealer License | Issued by: Tokyo Metropolitan Public Safety Commission License Number: 304381506931 |